Assessing the Effectiveness of Information Services: A Case Study of National Agricultural Research System (NARS), Bangladesh

Susmita Das; Paritosh Mondal; Rajesh Kumar Das

doi:10.51983/ajist-2017.7.2.155

Authors

Susmita Das Senior Documentation Officer, Bangladesh Agricultural Research Council, Farmgate, Dhaka
Paritosh Mondal Assistant Professor in English, UGC Ph D Fellow, Bangladesh
Rajesh Kumar Das MPhil Student, Department of Information Science and Library Management, University of Dhaka, Dhaka, Bangladesh

DOI:

https://doi.org/10.51983/ajist-2017.7.2.155

Keywords:

Information services, NARS, Agricultural development, Agricultural information system

Abstract

The investigator evaluates the present information services of the National Agricultural Research System (NARS) Libraries and Agricultural Information Center, Bangladesh Agricultural Research Council (BARC). Agricultural development is dependent to some extent on scientific services provided by NARS library and information professionals. The present study is a case study in nature. Judgmental random sampling was used to collect the data from the library professionals and staff and library users. Two sets of semi-structured questionnaire were distributed among them. Besides, field visit, interviews and FGDs were employed in the study to find the qualitative results. The existing facilities, strength, and weakness of agricultural information services are identified in the study. The survey result indicates that the respondents desire for improving the quality of information services in the NARS libraries and information center. The study ended with recommendations for making the libraries digitally automated having ample internet facilities.

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