Web-Based Library Environment in the Changing Scenario: A User Survey in the Institute of Genomics and Integrative Biology (CSIR- IGIB), Delhi, India

Shreya Gupta; Shilpi Verma

doi:10.51983/ajist-2018.8.3.208

Authors

Shreya Gupta Research Scholar, Babasaheb Bhimrao Ambedkar University, Lucknow, Uttar Pradesh, India
Shilpi Verma Professor, Department of Library & Information Science, Babasaheb Bhimrao Ambedkar University, Lucknow, Uttar Pradesh, India

DOI:

https://doi.org/10.51983/ajist-2018.8.3.208

Keywords:

library websites, awareness, environment quality, outcome quality, delivery quality

Abstract

The purpose of this paper was to assess the quality of web- based library services of the CSIR- IGIB, Delhi, India. The study was conducted during the period of Sep- 2017 to Nov- 2017. A questionnaire was the main instrument for the data collection. A total of 100 questionnaires were distributed, out of which 63 filled questionnaires were received by the researcher. The questions were asked related to the awareness in respect to web-based library services, extent of using web-based services and their perception, opinion or satisfaction level towards the different attributes of web-based library services offered to them. The results of study revealed that though few obstacles hinder the full exploitation of web-based library services like slow internet connectivity sometime, lack of orientation program regularly and etc., yet the users of IGIB library have positive attitude towards web-based library services and they are very much satisfied with web-based library services.

References

Anaraki, L. N., & Babalhavaeji, F. (2013). Investigating the Awareness and Ability of Medical Students in Using Electronic Resources of the Integrating Digital Library Portal of Iran: A Comparative Study. Electronic Library, 31(1), 70-83. [1]

Anunobi, C. V., & Ogbonna, A. U. (2014). Web 2.0 use by Librarians in a State in Nigeria. Developing Country Studies, 2(4), 57-66. [2]

Arif, M., Ameen, K., & Rafiq, M. (2017). Assessing distance education students' satisfaction with web-based services: A Pakistani’s perspective. Online Information Review, 41(2), 202–218. [3]

Balaji, B. P., & Kumar, V. (2014). Use of Web technology in Providing Information Services by South Indian Technological Universities as Displayed on Library Websites. Library Hi Tech, 29(3), 470-495. [4]

Bwalya, T. (2014). Internet and Web-based library Services Provision among Academic Libraries in Zambia: A Comparative study of the University Zambia and Copperbelt University Libraries. International Research: Journal of Library and Information Science, 4(4), 475-493. [5]

Islam, M. A., & Hossain, M. J. (2014). Marketing Information Resources and Services on the Web. The Electronic Library, 32(5), 742-759. [6]

Khalid, M., & Richardson, J. V. (2013). Impact of Web 2.0 Technologies on Academic Libraries: A Survey of ARL Libraries. Electronic Library, 31(4), 508-520. [7]

Mohammed, A., Garba, A., & Umar, H. (2014). University Library Websites in Nigeria: An Analysis of Content. Information and Knowledge Management, 49(3), 17-22. [8]

Okon, E., & Inyang (2015). Marketing of Web-Based Library Resources in Nigerian Universities. Library Philosophy and Practice (e-journal). Retrieved from http://digitalcommons.unl.edu/libphilprac/1263 [9].